call-center

Self-hosted, API-first AI call center. Realtime voice bots answer every call, human agents take over without a drop. Full REST + SSE API with OpenAPI spec to embed in your product. FreeSWITCH + OpenAI Realtime / Qwen, one Go binary.

Amazon Transcribe Live Call Analytics (LCA) Sample Solution

Call Center，Contact Center，AI，呼叫中心，客服系统，工单系统，智能外呼，大模型呼叫中心，智能呼叫中心，FreeSWITCH

TTS and ASR module with auto Voice Active Detecting supported for Freeswitch. I build it for Nature sound interactive, With the embedded LUA engine we could easly build a Freeswtich application like this.

Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.

Autonomous AI call agent for GoHighLevel: calls leads, qualifies them, books appointments, and updates your CRM on autopilot. ~300 calls a day, unattended. Built in n8n with Vapi, Twilio & OpenAI.

Next Generation SoftSwitch, Multi Tenant PBX , Call Center and Contact Center (CCPAAS) Solution

Customer Relation Management Software with CTI integration support

A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.

ICT Agent :: A Chrome Extension For Call Center

Interact with Five9 Cloud Call Center using Python

One contract, 21 CRM connectors for PHP. Zoho, Pipedrive, Salesforce, Dynamics 365, SugarCRM, SuiteCRM and more. Framework-agnostic, no dependencies.

CLI-first TurboTable-style calculations (Erlang B/C/A, staffing, queue, trunks) for contact-center planning.

MCP server for ICTBroadcast — monitor outbound voice/SMS/fax campaigns and start/stop them. By ICT Innovations.

外呼系统，智能外呼，自动外呼系统，人工外呼，呼叫中心

全新工作手机paas能力整合，提供全场景客户沟通留存，电话、短信、微信记录api实时查看

n8n community node for ICTContact and ICTDialer.com: campaigns, contacts and users from a workflow

Configure Twilio Flex with direct inward dial (DID) for all contact center agents.

a solution that simulates AI-driven contact center scenarios using synthetic data and real-time voice interaction.

Open-source IP PBX & unified communications: Asterisk 22 web portal, WebRTC softphone, chat, fax, call center, Android & iOS apps — https://aipbx.bid